Sprint Store in Alexandria, VA Closed now

Reviews about Sprint Store

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  January 29, 2019, by Ain Qureshi
  AVOID THIS LOCATION AT ALL COSTS!!!! We went in to buy out our phones, and one of their sales reps informed us about a deal going on for the iPhone 7. He gave us the wrong information in front of the other sales reps and then proceeded to charge us a very large amount which was definitely not part of the deal. While we were trying to clarify the situation, the other two employees working were showing their attitudes and one of them was laughing like she could actually afford that amount and not have to worry about anything with her low income job. The supervisor then comes and tells us that she'll "take care of us" and that she's known to take care of all of her customers. Honestly if this is her taking care of her customers by showing her attitude and then acting like we were in the wrong, then she needs to learn what the word caring means. The one day later, we decided to simply return the phones and end the service, but the manager decided to yell and spit at us and then threaten to call the police on us as if we were the ones making a scene. Sprint really needs to work on their staff and their customer service because it's definitely losing them a lot of service.